Shipping policy

Supplier agrees to take all necessary steps to send the order for the specified product(s) by the date marked in the Shipping Confirmation e-mail or within the maximum period of 15 business days from the date of said Order Confirmation. If the Supplier is unable to ship within the period referred to in the preceding paragraph (15 business days), it will promptly notify the Buyer.

Where for any reason the maximum delivery date cannot be met, the Buyer will be notified and given the option to proceed with the purchase - setting a new delivery date - or to cancel the order, resulting in a refund of the full amount paid. Please note that home deliveries are not made on Saturdays and Sundays.

Methods, times, costs and any other shipping charges for the territories served by the Supplier are punctually indicated on the Site at the conclusion of checkout. Should the goods ordered on the Site be delivered outside of Italy and the products be subject to import duties and/or taxes, these will remain the responsibility of the same purchaser. Deliveries of these products may be subject to inspection by the competent customs authorities.

For further information, the Buyer is invited to inquire about customs policies by contacting the relevant office.